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Getting started

You're a few steps away from a full marketing strategy in WhatsApp!

Follow each of the steps below to get there. If you need assistance at any time, reach out to our support team in the chat icon (bottom right corner of the page).

Step 1: Create your 360dialog and WhatsApp accounts

In the first step, you will create your 360dialog account as well as register your WhatsApp Business API phone number.

Watch the video below with the step by step and click on the button below when you are able to start.

Requirements

1

Phone number not connected to another WhatsApp account.

2

Ownership of personal Facebook account.

3

Disabled IVR system during signup.

Illustration showing WhatsApp desktop and mobile applications

Step 2: Automation and Measurement

get.chat account created

Signals enabled

Our team is working on enabling your automation and measurement accounts, which will be ready in up to 24 hours. This will be based on the purpose of the automation you selected. As soon as it's enabled, we will email you all the details.

In the meantime, you should proceed to Step 3 so your Ads are ready to go!

Step 3: Build your Ads

Read our guidelines on how to build good Ads that Click to WhatsApp

Link your WhatsApp account to your Facebook Page

This will allow you to select your WhatsApp account when creating the ad. See how to do this here.

See how to do this here.

Create a Campaign and Ad Set

In your Ads Manager, select Engagement as the campaign objective, Messaging Apps as conversion location and Click to Message as Ad Type.

See more about this here.

Increase your results

Read more about our best practices when creating your Ad That Clicks to WhatsApp and count with our support for any questions.

See our specialized content here.
Open Ads Manager

Step 4 (optional): Connect with our team to personalize your automation

If you need to update the automation available, we're happy to help! Schedule a call with our team to personalize your automation.

Use the chat icon on the bottom right side of your screen to talk to us.

Frequently Asked Questions

Access our docs
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